Important Information About Hiring a Car in Uganda

Q: What are the requirements for hiring a car in Uganda?
A: To hire a car in Uganda, you typically need to meet the following requirements:

  • A valid driver’s license from your home country or an international driving permit (IDP).
  • Minimum age of 23 years or older (age restrictions may vary depending on the type of car).
  • A valid passport or identification document.
  • A valid credit card in the name of the main driver for the rental deposit.
  • We may also requie proof of address or return flight information.

Q: What type of driver’s license do I need to rent a car in Uganda?
A: You can use a valid driver’s license from your home country to rent a car in Uganda. However, it’s recommended to obtain an International Driving Permit (IDP) in addition to your license. The IDP serves as a translation of your license and can be obtained in your home country before traveling to Uganda.

Q: Can I rent a car in Uganda without a credit card?
A: It is usually possible to rent a car without a credit card. However, do accept debit card or cash deposit as an alternative to credit card, but this can vary, and additional conditions may apply.

Q: Are there any age restrictions for renting a car in Uganda?
A: The minimum age requirement for renting a car in Uganda is typically 23 years. However, age restrictions may vary depending on the type of vehicle. Under certain circumstances, we may require drivers to be 25 years or older, and additional surcharges might apply for drivers under a certain age.

Q: Is it necessary to have car insurance when renting a car in Uganda?
A: Yes, it is necessary to have car insurance when renting a car in Uganda. We usually include basic insurance coverage in the rental price, such as third-party liability insurance. However, it’s recommended to inquire about the specific coverage details and consider additional insurance options, such as collision damage waiver (CDW) or theft protection, for extra peace of mind.

Q: Can I drive a rental car from Uganda to other countries?
A: We do allow you to drive our vehicles across borders to neighboring countries like Kenya, Rwanda, or Tanzania, but it’s important to confirm this with us beforehand. Additional fees or restrictions may apply for cross-border travel, such as purchasing specific insurance coverage or obtaining special permits.

Q: Are there any specific driving rules or regulations I should be aware of in Uganda?
A: When driving in Uganda, it’s important to be aware of the following rules and regulations:

  • Drive on the left-hand side of the road.
  • Always wear seat belts while driving.
  • Observe the speed limits, which are usually 50 km/h (31 mph) in urban areas and 80 km/h (50 mph) on highways. And in case you are visiting the national parks, 40 km/h (25 mph).
  • Avoid using mobile phones while driving unless you have a hands-free device.
  • Be cautious of wildlife, pedestrians, and cyclists on the roads, especially in rural areas.
  • It’s recommended to have a good map or GPS navigation system, as road signage can be limited in some areas.
  • Avoid driving at night whenever possible, as road conditions can be challenging and visibility may be reduced.

Q: What should I do in case of an accident or breakdown with a rental car in Uganda?
A: In the event of an accident or breakdown with a rental car in Uganda, follow these general steps:

  • Contact the Car Rental Company: Notify us immediately about the situation. We will provide you with guidance and instructions on what to do next. We also have specific procedures in place for accidents or breakdowns.
  • Follow Local Procedures: If there are injuries or significant damages, contact the local police and report the incident. They will assess the situation, document the accident, and provide you with an accident report or reference number. This documentation may be necessary for insurance purposes.
  • Exchange Information: If it’s a minor accident, exchange relevant information with the other party involved, such as names, contact details, and insurance information. Take photos of the accident scene and any damages to the vehicles for documentation.
  • Document the Incident: Take note of any important details, including the date, time, location, and circumstances of the accident or breakdown. This information will be useful for insurance claims or potential legal issues.
  • Follow Rental Company Instructions: Follow the instructions provided by us regarding towing, repairs, or replacing the vehicle. They may arrange for roadside assistance or a replacement vehicle if needed.
  • Insurance Claims: If you have rental car insurance, contact your insurance provider to report the incident and initiate the claims process. Provide them with all the necessary information and documentation they require.

Q: What are the fuel options for rental cars in Uganda?
A: Most rental cars in Uganda operate on petrol (gasoline). It’s recommended to return the rental car with the same fuel level as when you picked it up. Petrol stations are available in major towns and cities, but they might be less frequent in rural areas, so it’s advisable to plan your refueling stops accordingly if you’re traveling to such areas.